En (Global)
Canada (EN) Canada (EN) Canada (FR) Canada (FR)
Global (EN) Global (EN)

Discover the health engagement platform to power your insurtech ecosystem

Dialogue engages your customers with their wellness every day, improving member retention and optimizing the utilization of services and benefits

insurtech-herobanner
logo-prudential-black
logo-allianz-black
logo-aviva-black

Delivering results that make us, and you, proud

Insurers who offer motivational and life-changing value-add features get 3x higher Net Promoter scores™. When you partner with Dialogue, we become an extension of your team, delivering the expertise and technical support you need.

Here’s a snapshot of success from the insurers we currently work with:

65% increase in completed health assessments
52% uptake of customers onboarded to wellness programs
40% increase in health engagement

Gain a competitive edge through meaningful engagement

Through regular and meaningful engagement underpinned by behavioral science, Dialogue increases customer touchpoints, improves member retention, and optimizes the utilization of services and benefits.

V3-1

Our approach

TOUCH
1. Engage

Stay front of mind by driving regular, meaningful engagement with your members
TOUCH
2. Enable

Give customers personalized plans with the right steps, at the right time
TOUCH
3. Inform

Through analytics that inform your product development, we give you the insights to better understand customer needs and health risks

1. Inform

  • Customer insights
  • Deep analytics

Customer insights

Get to know your customers better thanks to connected apps, trackers and devices, and our personalized action plans.

employee_insights

 

Deep analytics

Drive value and take action through rich user segments profiles through engagement, behavioral, and health outcomes.

deep-analytics

 

2. Enable

  • Recommend
  • Promote and integrate
  • Campaigns

Recommend

 

Recommend

Send health assessments to specific users to inform further insight and recommend the right next step

Promote-and-integrate

 

Promote and integrate

Provide configurable options to drive awareness and utilization of other services, products and benefits

 

campaign

 

Campaigns

Create targeted campaigns to drive users to a specific outcome

3. Engage

  • Weekly targets
  • Action plans
  • Challenges
  • Goals
  • Content
  • Contributors
  • Campaigns

Weekly targets

Encourage users to hit their target of 150 minutes of moderate exercise (as recommended by the World Health Organization)

 

id13

 

Action plans

Offer personalized habit-forming plans that support physical and mental wellness

 

id14

 

Challenges

Provide activity challenges for individuals and teams to create healthy competition, plus rewards to keep them motivated

id15

 

Goals

Let users set their own goals and stay on track through connected apps and devices

id16

 

Content

Give timeless, topical, and relevant content to educate and guide users across every area of wellness and adapt to their changing world

id17

 

Contributors

Podcasts, videos, articles, and plans from our experts-in-residence cover mental, physical, social, and financial wellness

id18-768x939

 

Campaigns

Deeply engage your employees through our unique dynamic campaign-led model with specific targeted campaigns that are responsive to their needs

id19

 

The science behind Dialogue

Based on 10 years of research and working with some of the world’s leading experts in behavioral science, we developed a proven methodology that inspires meaningful behavior change. We call this H.E.A.L., and it underpins everything we do at Dialogue:

TOUCH
H Healthier over healthy
H Healthier The definition of healthy is different for everybody, so we help people to make incremental healthier steps based on their unique starting point.
TOUCH
E Effort over ability
E Effort Everyone’s ability is different, so we focus on inspiring action and rewarding the effort someone puts into taking control of their wellness.
TOUCH
A Action over outcomes
A Action Outcomes are key long-term success indicators, but focusing on simple and effective daily actions makes achieving longer-term goals less daunting.
TOUCH
L Lifestyle over routines
L Lifestyle Long-lasting behavior change is only possible if we help people to find enjoyable activities and connections instead of giving them strict rules to follow.

SaaS, Enterprise, and API solutions for your business

Ready to roll out with SaaS

Want a co-branded wellness platform that’s ready to roll out today?

Our specialist team manages all the content, activity challenges, action plans, engagement, and onboarding.




See Solution

Configure with Enterprise

Looking for a white-label wellness and enterprise solution that’s completely customizable to your needs?

Deliver a wellness platform tailored completely to your business. Our expert team will customize, configure and optimize each element to drive success.

See Solution

Integrate with API

Want to plug the very best of our wellness platform into yours?

Seamlessly enhance your ecosystem and deliver a suite of expert content, activity challenges, personalized action plans, and integrated fitness trackers with our microservices API infrastructure.

See Solution

Schedule a meeting

Let’s see how Dialogue can work for you. Enter your details and find a time that suits you.

Contact us