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A unifying platform built to drive proactive engagement

With Catalyst at the core of your user experience, your benefits offerings converge on one comprehensive platform. This creates a digital-first, engaging, and personalized experience for your users.

Herobanner - Catalyst

What is Catalyst?

Catalyst is a comprehensive digital front door platform designed to simplify and enhance service delivery for organizations, such as insurers and their members. It integrates a wide range of services—whether provided by the insurer or third parties—into a single, easily accessible point.

Catalyst also leverages Dialogue's engagement and wellness tools to drive users into the platform, making prevention a key component of the continuum of care. This holistic approach ensures that users receive timely and coordinated support, enhancing their overall experience and outcomes.

What is Catalyst?

Discover the Catalyst difference

Today’s users often struggle with complex and disjointed benefits offerings, preventing them from getting the support they need. Catalyst bridges these gaps, delivering a unified experience your users will love.

01. Unified digital journey

Catalyst provides a cohesive digital experience, offering users an accurate, comprehensive, and up-to-date overview of all their benefits, services, and programs.

02. Rapid and agile deployment

Our iterative delivery approach allows us to launch your solution in weeks, not years. By leveraging an agile approach and a versatile API system, your users can quickly and efficiently access their benefits.

03. Proactive and personalized engagement 

Catalyst drives continuous engagement by recommending personalized services, motivating users to log in and stay connected.

Driving business outcomes with Catalyst

Increase adoption through engagement
Increase adoption through engagement Platform capabilities such as personalized nudges, push notifications, and health scores are designed to engage users meaningfully with the right services, at the right time.   
Grow revenue through upsells and cross-sells
Grow revenue through upsells and cross-sells Uncover insights on your users to curate personalized offerings at moments that matter. Catalyst’s personalization engine strategically surfaces everything you have to offer and recommends services for timely upsell and cross-sell.  
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Improve customer satisfaction and loyalty Catalyst streamlines and personalizes user journeys through a single access point, enabling users to access a complete and up-to-date view of all available services. This digital-first, self-serve approach drives engagement, leading to customer satisfaction and loyalty.  
Better health outcomes
Better health outcomes With Catalyst, you can opt into our suite of mental and physical well-being programs to engage users in their health proactively, drive daily engagement, and reduce downstream costs associated with illness.  

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Let’s see how Catalyst can work for you.

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