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Elevating employee and customer well-being with a global health engagement platform

A holistic and preventative program for the needs of your workforce and customers.

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In today's market, the path to engaging employees and customers extends beyond traditional methods. It's about fostering deeper, more personal connections that enhance well-being — a factor of increasing value and relevance. Engaged customers and employees are more loyal, contributing significantly to business growth and sustainability. 


Designed to drive real change today to build a healthier tomorrow, Dialogue’s prevention-led model can positively impact overall employee and customer well-being.

 

Physical wellness and mental health are inextricably linked*

Physical

  • Achieving 150 minutes of exercise has an antidepressant effect and can delay or fully prevent chronic conditions*
  • 90% of employees who reported very low physical wellness also reported poor emotional health

Mental

  • Digital CBT is an effective form of therapy to help resolve and prevent a wide range of mental health issues
  • Psychoeducation and interactive content helps challenge beliefs and change thought patterns to overcome mental health issues
  • 30% less chance of depression or anxiety with recommended weekly physical activity*

Our mental health & well-being program provides value to both organizations and individuals.

Many organizations leverage our well-being solutions to foster a culture of health, enhance the overall experience, and attract and retain talent. These solutions offer valuable and accessible support to individuals, improving their overall mental and physical well-being.
  • Value for organizations
  • Value to individuals

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Key Benefits

  • Global reach and trust
  • Proven health outcomes
  • Data-driven wellness
  • Holistic coverage
  • Engagement and retention 
  • Robust data protection

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Transforming health journeys with Dialogue

  • Activity tracking and challenges 
  • Self-guided CBT courses
  • Preventative tools
  • Personalized recommendations
  • Workouts for every fitness level
  • Meditation and mindfulness
  • Healthy recipes
  • Engaging content
  • Financial wellbeing 
  • Parenting support 
  • Wearable syncing

 

Data & actionable insights

Engagement Reporting

Insights on member engagement:

  • Registration and activation rate
  • Monthly active user rate
  • Member satisfaction rate
  • Net Promoter Score (NPS)
  • 7-day consecutive return rate, and more

 

Wellness metrics

A deeper dive into Wellness services specifically:

  • Monthly engagement rate
  • Average steps
  • Change in activity level (e.g.steps)
  • Content consumption by topic
  • Challenge participation
  • Healthy habits mastered
  • Well-being score and changes over time 
  • Weekly active minutes
  • Popular habit collections
  • Member preferences and interests
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Monthly check-ins to track progress over time to support members

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Insights and nudges to improve behaviour
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Additional question brings in new insights each month
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Monthly reminders to ensure timely results
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Track progress over time

Measure what matters

Designed for an engaging user experience, Dialogue’s digital health engagement program drives higher adoption and satisfaction with a proven track record.
86% of members achieve 150+ minutes of activity weekly
4+ weekly platform visits for -50% of members
~81% achieve positive health goals
40,000+ five-stars members reviews

What people are saying about us

“Through Dialogue’s iCBT, plan members can access self-led mental health support for mild to moderate depression and anxiety. By taking a proactive approach to their wellbeing, they’ll be better positioned to reach their full potential.”
Brad FedorchukExecutive Vice-President, GroupCustomer, Canada Life Insurance
The ultimate goal of perks is to provide better quality of life and to show employers care about employees’ lives as a whole. Dialogue does just that.”
Cassandra Mambro People Ops Manager, Hopper

Ready to get your employees feeling healthier and happier?

Contact us