miling mother and child engaging in a joyful video chat.

Diversity and inclusion at Dialogue

Dialogue reflects the beautifully diverse community we live in.

By the end of 2026, we aim to increase diversity in leadership roles by 50%, so that our actions and decisions better represent the communities we serve.

Our focus

Care

We commit to acknowledging and deepening our understanding of the healthcare
barriers faced by racialized and marginalized patients, in order to provide the
best quality care to all members.

Product

We challenge ourselves to increase the accessibility and inclusivity of our platform
to allow our members, clients, partners, and care team members to present
themselves as they are.

Community

Our clients, partners, and members feel confident knowing that we reflect their
values. We prioritize diversity because we know it makes us stronger, and makes
others proud to align with us.

Culture

Through initiatives that increase diversity representation and inclusion, we ensure
that every candidate and employee feels seen, heard, and valued.

Inclusive workplace with accessible spaces and diverse teams.

How we support organizations

Organizations can confidently choose Dialogue, knowing that our programs are tailored to meet each employee’s unique needs and deliver the appropriate level of care, resulting in better health outcomes.

Our Integrated Health Platform™ is designed to empower members to express their authentic selves. By creating an environment where they feel comfortable, members are encouraged to proactively seek support from our care team – before issues become overwhelming.

This fosters trust in your organization and creates a culture of well-being, all while helping you reduce health-related costs.

How we support members

Cheerful friends sharing laughter and happiness

How we support members

Dialogue provides inclusive care for 2SLGBTQ+ members and their loved ones.

Our platform is fully inclusive of gender variance, and allows members to indicate their chosen name, gender, and pronouns.
We provide gender-affirming care, with an inclusive intake process that allows members to represent their authentic selves.
Anti-oppression training for our care team helps them develop critical allyship and helps dismantle systems of inequity in healthcare.
Our trans-affirmative guide equips all care teams at Dialogue to provide compassionate care to all members of the transgender and gender non-conforming community.
All Dialogue care team members comply with the World Professional Association for Transgender Health.

Through our Wellness program, members can find support for their individual needs.

Family planning content helps current and expecting parents navigate fertility, pregnancy, postpartum, and return-to-work – for different types of families and paths to parenthood.
Fitness and wellness challenges, videos, and resources are designed to support individuals at every health level in reaching their goals, regardless of their starting point.

Smiling father enjoying a moment with his two kids.

How we support employees

We know that a diverse and inclusive workplace allows us to get closer to our mission of helping people improve their well-being.

This is why we empower each member of our team to bring their whole selves to work, every single day. We embrace ideas, strengths, and experiences that stem from our differences, and allow us to deliver high-quality care through our integrated health and wellness platform.

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Inclusive hiring process

All employees can participate in training on interview best practices and unconscious biases. This equips everyone who conducts candidate interviews with the skills for inclusive interviewing, so that our workforce represents the communities we strive to serve.

Professional growth

Targeted development initiatives and opportunities are available to all employees, helping each team member reach their professional and personal goals, with an added focus on underrepresented groups.

Diversity and Inclusion Council

Our D&I council ensures that each member of our team is empowered to bring their whole selves to work – every single day. This cross-functional initiative focuses on improving three areas:

Fostering an inclusive culture.
Providing inclusive care.
Giving back to our community.

Employee Resource Groups

At Dialogue, employee-led groups foster community, advocacy, and diversity in our workplace

2SLGBTQ+ @ Dialogue works to empower all to bring their best and authentic selves to work.
Women @ Dialogue fosters a culture where all Dialoguers identifying as women feel supported, connected, and empowered to reach their fullest potential.
Families @ Dialogue helps improve the employee experience of parents, non-parents, and caregivers at Dialogue through optimization strategies and resources.
Neurodiversity @ Dialogue celebrates differences in ways of thinking and behaviours, embracing what makes us unique and exploring how to promote it.

Answering your FAQs

How do you train your practitioners to make sure marginalized people feel comfortable consulting on the platform?

Dialogue empowers care team members with anti-oppression training, fostering critical allyship, and dismantling healthcare inequities. Our trans-affirmative guide equips teams to compassionately care for transgender and gender non-conforming individuals.

How do you ensure the diversity of service providers within your care team?

Dialogue prioritizes inclusive hiring practices by offering unconscious bias and interview training to all hiring managers and interviewers. This ensures that our care team members not only reflect the communities we serve, but also deliver the highest quality care.

How do you match counsellors to a member’s individual needs, including children and culturally diverse members, such as members of the LGBTQ2+, BIPOC, and Indigenous communities?

Before each consultation, members are asked to submit an intake form that allows our care practitioners to provide the right level and type of support. While practitioner selection based on background or identity is currently unavailable, all Dialogue care team members are committed to delivering inclusive, high-quality care.

Does Dialogue have a D&I task force or steering committee?

Dialogue has a Diversity and Inclusion council that has set an audacious goal for itself: ensure that Dialogue reflects the beautifully diverse community we live in, by focusing on 4 key pillars: culture, care, product, and community.

Discover articles and resources to better support your team members (and yourself).

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