Careers at Dialogue

Great people don’t settle
on impact.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being.

What we do

Life at Dialogue

We’re in the business of caring. As Canada's leading virtual care provider, we’re committed to helping millions of individuals improve their health and well-being.

But we wouldn’t be able to do it without our people. At Dialogue, we encourage each person to feel proud of what they bring to the table. We celebrate their unique contribution. That’s how we have a positive impact and create a healthier, happier world.

What we stand for

We deeply care

We prioritize empathy in every interaction, with our members, clients, and each other.

We are humbly
confident

We don't shy away from celebrating our collective wins, but we always know there's room to grow.

We are
Shackletons

We set ambitious goals, and we work hard to
achieve them, no matter the odds.

We have a
burning desire to
make an impact

We are purpose-driven people who strive to
build a better world, every single day.

We exude
positive energy

We know that an optimistic attitude can be harnessed
to solve tough problems and have a big impact.

Diversity & inclusion

Come as you are

We know that a diverse and inclusive workplace allows us to get closer to our mission of helping people improve their well-being. This is why we empower each member of our team to bring their whole selves to work, every single day. We embrace ideas, strengths, and experiences that stem from our differences, and allow us to deliver high-quality care through our integrated health and wellness platform.

Learn more about our Diversity & Inclusion program

Discover life at Dialogue

Team members get candid about why they love working at Dialogue and why they chose to join (and stay with) the organization.

Maya shares how Dialogue supports her growth

Nadim shares why he chose to join Dialogue

Cindy shares what she loves about working at Dialogue

Madeleine shares why she chose to join Dialogue

Find your future at Dialogue

Benefits for you and your family

Expect a comprehensive compensation package

Receive a competitive base salary that could also include short-term and long-term incentive plans, as well as a Group Retirement Savings Plan with 100% employer match.

Discover benefits that fit your real-life needs

Group benefits include 100% coverage on prescribed drugs and a healthcare spending account (HCSA), with access to Dialogue for you and your family from Day 1.

Enjoy generous paid time off

Prioritize work-life balance with 20 accruable vacation days, 9 wellness days, and 1 community service day from your first year of employment. It gets better as you gain tenure.

Prioritize family with enhanced parental leave

Receive a top-up of up to 85% of your weekly gross salary, minus the governmental deductions you are entitled to, so that you can fully enjoy time with your loved ones.

Reach your wellness goals

Be healthier and happier with a fitness reimbursement of 50% up to $50 per month.

Shape your career, your way

Benefit from a generous training policy that covers learning and development expenses, as well as many organic and inorganic growth opportunities through Dialogue University.

These benefits are offered to our full-time employees.

Hiring process

Fit interview

Your first step is a 30 to 45-minute phone or video call with our Talent Acquisition team or your future leader. Be prepared to discuss your “why”, strengths, areas for improvement, and aspirations – this should be a good fit for both of us!

Technical interview

You’ll meet 2 or 3 colleagues, including your future manager, in a 60 to 90-minute video call. Familiarize yourself with the SAR method for answering questions. This step may also include role-play and live scenarios to test your skills.

Career journey interview

The final step is a 60 to 90-minute panel interview with 3-4 team members, conducted in-person or virtually. We’ll dive deep into your career, breaking it down into 2-3 key chapters. We encourage you to focus on your most recent and relevant role that highlights your potential for success in this position.

Offer

Assuming this is a mutual fit, you’ll receive an offer. This includes a background check. We might also ask for references; we encourage you to have 2-3 contacts ready. We will happily answer your questions and guide you to reach an agreement.

Tips for success

Sense of purpose

Dialogue is a purpose-driven organization. We are proud of the work that we do, and we are looking for people who are equally dedicated to having a positive impact.

Self-awareness is key

We value candour and introspection in our interactions.Throughout the interview process, we are looking for career-altering moments that define who you are today. We value owning up to mistakes and sharing lessons learned.

Get curious

Our team will happily ensure no question is left unanswered. We have a soft spot for curiosity and thoughtful questions, so don't shy away from asking the tough ones.

Stay concise

Clear communication goes a long way. Directly answering the questions and sharing the appropriate level of details will allow us to have enough time to collect the information we need. We encourage you to look into the SAR method to help structure your answers.

Our offices

See all of our openings

Headquarters

Montreal

390 Notre-Dame W., suite 200
Montreal, Quebec
H2Y 1T9

View open positions

Toronto

111 Richmond Street West, Suite 500
Toronto, Ontario
M5H 2G4

View open positions

UK

14 New Street
London
EC2M 4TR

Get to know us

Lessons from launching a new product in 13 weeks after an acquisition

Hubert Gagnon-Lamonde, on March 27, 2023

Building a culture of engagement and well-being

Jennifer Buckley, on February 22, 2023

My Stumble into Product Management

Holly Orlando, on September 8, 2022

How we reimagined our onboarding process

Camille Dionne, on October 5, 2022

Why Dialogue?

Real feedback from real employees. Here’s what our team has to say about us:

"As a Mental Health Therapist,

I am proud to be part of a company that understands and values the importance of an integrative wellness approach. These values make Dialogue a place where employees and clients are empowered and supported in being the best version of themselves, and I am grateful to be part of this community.

Kaya Davis, Team Lead, Mental Health Therapist

"Dialogue is chock-full of opportunities

to grow, learn, and collaborate with talented colleagues. Since day one of the recruitment process, I’ve felt challenged but also incredibly valued. I feel so proud when I get to tell people that I work at Dialogue! (As an added-bonus, I get to work alongside a life-long best friend)."

Caroline Di Vita, Talent & Culture Coordinator

"Dialogue empowers and encourages its employees

to bring their best self to work. My leader empowered me & my team to foster a culture of mutual understanding, collaboration and one-team mindset that will continue to serve me in my professional career for the rest of my life. I am very proud to work for a company that at its core truly wants to leave a positive impact and improve the wellbeing of our members and break barriers to quality healthcare for all.”

Hikmat Alsaket, Customer Success Coordinator

"Working at Dialogue means flexibility and autonomy in my work.

There is an unwavering trust between all levels of work which ultimately translates in increased productivity. I am constantly encouraged, and even empowered, to deliver my work on my own time.”

Jad Abdallah, Team Lead, Data Analytics

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